Helping organisations turn complex transformation ambitions into practical ways of working that people can adopt and sustain.
That may mean diagnosing why progress has stalled, aligning leaders and functions, designing clearer roles and ways of working, building capability or supporting implementation until the change becomes part of everyday performance.
My work connects transformation, operating models, organisational change, capability and facilitation, with deep expertise in procurement and commercial environments.

Complex transformations often stall when leaders are not aligned, roles and ownership are unclear, capability has not kept pace or the proposed change does not work in practice. I diagnose what is getting in the way, create clarity and work alongside your people to design, deliver and embed the solution.
Identify what is blocking progress and establish a practical route forward.
Lead a specific area such as operating model, organisational design, capability, change, or stakeholder alignment.
Work alongside leaders and project teams through design, delivery and adoption.
Move a critical leadership, strategy, planning or problem-solving discussion towards decisions and action.
Build practical capability through tailored learning, application and mentoring.
Operating from both London and Sydney, working globally!
Let's talk to see if it is a good fit for the work and your needs.

I’m Julie Smith, a transformation specialist with more than 25 years’ international experience across commercial leadership, procurement, organisational change, capability building and facilitation.
My strength lies in seeing the whole system: the strategy, operating model, roles, processes, leadership, capability and behaviour that must work together for transformation to deliver.
✅ Within my business, I have partnered with a diverse range of market-leading clients with a combined revenue of over USD 70 billion. Assignments have improved operational performance, capability, quality, safety, risk management and organisational ways of working.
✅ More than 25 years in commercial and leadership roles means my work is grounded in operational experience, not theory alone. Learning is designed around what people must be able to do differently in their roles, supported by practical tools, live application and mentoring. .
✅ I have supported complex transformations involving new operating models, roles, processes, technology and organisational expectations. My approach is collaborative but constructively challenging, with a clear focus on decisions, ownership, implementation and sustainable performance.
What my clients say:
"What sets Julie apart is a rare mix of strategic insight, empathy, and real-world pragmatism. A true partner in transformation.”
— Senior Director, Global FMCG
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